Bürkert - Close to you
Office /1
    • Main Office
      Burkert Contromatic Limited
      Fluid Control Centre
      1 Bridge End
      Cirencester
      GL7 1QY
      Phone +44 1285 64 87 20
      Fax +44 1285 64 87 21
      E-Mail fnyrf.hx@ohexreg.pbz
  • Main Office
  • Headquarters
  • Systemhaus
  • Distributor
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bürkert
We make ideas flow.
We make ideas flow.

Customer care & feedback

Customer feedback & care is available on the Bürkert website for smoother, quicker administration.

It is straight forward to create a service report. You can send goods back with notification requesting any of the following;

- Cost estimate calibration

- Cost estimate retrofit

- Cost estimate repair

- Analysis and feedback

- Return (please see our returns policy attached below) over delivery

Burkert service

 

Once you have completed the step by step information, it will be reviewed and acknowledged by Bürkert. You will then be sent an email like the one shown below.  This will have the Return Material Authorisation number (RMA) and also two attachments which are the declaration of contaminants and a label for the box that the items will be returned in.

Burkert return

 

You can track the progress of your return by selecting ‘information’ instead of ‘return shipment’ at the below stage and then inputting your RMA number.

Burkert calibration

 

Click here to access the Burkert service portal.

If you need any customer or technical support then you have a dedicated team to answer any questions you may have.

Please call +44 1285 648 720 or drop us an email at aftersales.uk@burkert.com

application/pdf

Service portal manual

Manual

Download Documents
application/pdf

Returns policy

Returns policy

Download Documents