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Data Privacy

Bürkert is delighted that you have visited our website, and that you are interested in our company and products.

The protection of your personal data is an important concern for us, and we want you to feel secure when visiting our website. We protect your private sphere and your personal data. We process your personal data in conformity with the contents of this privacy statement, the national data protection provisions affecting us and the General Data Protection Regulation ("GDPR").

 We provide you below with an overview of which information we collect during your visit to our websites and how this is used:

Name and address of the responsible body

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Data protection officer

You may contact our data protection officer at any time in regard to any issues you may have in regard to data protection.

Mr. Gustav Müller
datenschutz@burkert.com

Personal data

Personal data is any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Personal data also includes information about your use of our website. In this connection, we collect personal data from you as follows: information about your visits to our website such as, for example, the scope of the data transferred, the location from which you retrieve data from our website as well as other connection data and files and further contents which your retrieve. As a rule, this is carried out using log files and cookies. You will find further information on log files and cookies below.

Purpose of use and personal data concerned

The scope and nature of the collection, processing and use of your data depends upon whether you simply visit our website to retrieve information which is generally available or whether you wish to avail yourself of additional services:

1. Informative use

For the informative use of our website, it is not, as a basic principle, necessary for you to provide any personal data.

On the contrary, in this case when our websites are called up, we only collect the data which your Internet browser automatically transmits to us, such as

  • the IP address of your computer
  • date and time when the page is called up
  • your browser type, the browser version and also your browser settings
  • the operating system used (Windows, iOS, Linux etc.)
  • the volume of data transferred and the status of transfers
  • from which website our page was accessed
  • other similar data and information which serves to avert danger in the case of attacks on our information technological systems.

In this connection, the IP address of your computer is only stored for the period of your use of the website and is immediately erased following this visit or is anonymised through abbreviation. The remaining data is stored for a limited period of time. We use this data for the operation of our website, in particular in order to discover any faults on the website and to make any adjustments or improvements.

2. Use where further services are requested

Where you avail yourself of further services of our company via our website, it may be necessary for you to provide personal data for this purpose. Which personal data is necessary for us to be able to provide the service is shown in the respective input mask. You can give further details on a voluntary basis. You can identify which details are necessary and which are voluntary through the fact that details which are necessary are in each case marked with an asterisk (*). Your data is processed exclusively for the purpose of providing the service you have requested.

Information pursuant to EU-GDPR for customer and supplier

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Information pursuant to EU-GDPR for customer and supplier

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Information pursuant to EU-GDPR for applicant

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Information pursuant to EU-GDPR for applicant

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Newsletter

If you wish to order our newsletter, we need your e-mail address as well as confirmation that you are the owner of the e-mail address provided and that you consent to receiving the newsletter. This data is collected solely to enable us to send you the newsletter and to document our authorisation to do so.

 The newsletter is delivered by “ClickDimensions”, a platform for e-mail marketing solutions, ClickDimensions LLC, 5901 Peachtree Dunwoody Road, NE Suite B500 Atlanta, GA 30328, USA. You can read the privacy policy of the delivery service provider here: http://clickdimensions.com/about/privacy-policy/. ClickDimensions LLC is certified for compliance with the European data protection provisions under the Privacy Shield agreement. You can find more information at: https://www.privacyshield.gov/.

The newsletter is delivered based on the consent of the recipient as per Art. 6 I a), Art. 7 of the GDPR in conjunction with Section 7 Par. 2 No. 3 of the (German) Act Against Unfair Competition and based on the principle of legal permission as per Section 7 Par. 3 of the (German) Act Against Unfair Competition. The registration procedure is logged based on our legitimate interest as per Art. 6 I f) of the GDPR and serves to verify consent to the receipt of the newsletter.

Right to object: You may amend your declaration of consent at any time without giving reasons and with effect for the future based on a partial withdrawal or you may withdraw your consent entirely. You can communicate this withdrawal either by post, by telephone, by e-mail or by fax using the contact options below.

You can unsubscribe from our newsletter here:

 

If the form is not displayed correctly, please click here: Unsubscribe

Contact form

On our website, we offer you the opportunity to contact us using a contact form. Subject to the following explanations, the recipient of your message is evident in each case from the description in the respective contact form.

The personal data which you provide within the scope of this contact request will only be used for the processing of your request. We draw attention to the fact that the messages will be stored within the scope of our statutory duties of retention. Subject to the foregoing explanations, the data will not be passed on to third parties.

Storage for specific purposes

Cookies are stored specifically for the following functions of our website:
Log-in information
Complaints management
Shopping baskets and saved shopping baskets (shopping list)
Product comparisons
Order-related data

Use of Cookies

We use cookies to follow the preferences of our visitors and to enable us to optimise the design of our websites accordingly. Cookies are small text files which are stored on your computer when you visit our Internet page. We will neither pass this data to third parties nor associate it with personal data without your consent. If you wish, you can erase the cookies once more at any time. However, this may mean that individual functions will no longer be available to you. In order to erase the cookies, please refer to the help function of your browser.

Cookie: eZSESSID_website_uk
Purpose: The website saves a cookie that is stored for the duration of the browser session. A separate cookie is stored for each website. This cookie contains a session ID, which is used to detect whether or not the customer is logged in. 

Cookie: Session ID for logged in customers
Purpose: The SSO server sets an additional cookie for customers who use the online shop. This cookie also contains a session ID that is used to establish a connection to the customer's user account.

Cookie: _ga
Purpose: A client ID is generated by default. This is stored in the cookie and is used by Google Analytics to calculate user, session and campaign data.

Cookie: _gid
Purpose: Used to distinguish users.

Cookie: cookie_policy_level
Purpose: Indicates that you consent to the use of cookies on our website. It is set as soon as you agree to the “Use of cookies”. If the cookie is detected, the information layer is no longer displayed.

Cookie: cookie_policy_disagreed
Purpose: Indicates that you do not consent to the use of cookies on our website. It is set as soon as you do not agree to the “Use of cookies”. If the cookie is detected, the information layer is displayed.

Cookie: sesComparisonCount
Purpose: Product comparisons function

 

Cookie: hblid
Purpose: Olark Chat: a visitor identifier that we use only on our site to remember this visitor between visits

Cookie: wcsid
Purpose: Olark Chat: a session identifier that we use only on our site to keep track of a single chat session

Cookie: olfsk
Purpose: Olark Chat: storage identifier that we use to maintain chat state across pages (e.g. message history)

Cookie: _okbk
Purpose: Olark Chat: extra state information (e.g. chat box being open/closed)

Cookie: _ok
Purpose: Olark Chat: most recent Olark site ID (security measure)

Cookie: _oklv
Purpose: Olark Chat: the Olark loader version (for improved caching)

Cookie: _okla
Purpose: Olark Chat: used for caching purposes (loaded from CDN vs. loaded from our infrastructure)

Cookie: _okgid
Purpose: Olark Chat: group id the visitor is locked to

Cookie: _okac
Purpose: Olark Chat: used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed

Cookie: _okck
Purpose: Olark Chat: used to test whether the visitor's browser allows cookies to be stored

Cookie: _okdetect
Purpose: Olark Chat: used to detect a state change in our localstorage context within the visitor's browser.

Cookies may also be set by the following third-party providers:
YouTube
CADENAS PARTcommunity
Bürkert has no control over the setting of these cookies.

Use of Google reCAPTCHA

Our website uses Google reCAPTCHA, a service provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. The request serves to distinguish whether the input was made by a human or automatic machine processing. For this purpose, your input will be transmitted to Google and used further by Google. In addition, the IP address and any other data required by Google for the reCAPTCHA service will be transmitted to Google. This data will be processed by Google within the EU and potentially also in the USA. Transmission of data to the USA is covered by an adequacy decision by the European Commission, the "Privacy Shield". Google participates in the "Privacy Shield" and has submitted to its requirements.

Processing is carried out on the basis of Article 6 1. (f) GDPR due to the legitimate interest in protecting our website from automated spying, misuse and SPAM. You can find more detailed information on Google reCAPTCHA and the associated data protection declaration at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.

Use of web analysis tools

To enable us to optimize our websites for your requirements, we use web analysis tools.

Web analysis with google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Irland. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States .
 
In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.
 
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.
 
The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser plug-in, you can prevent the collection of your data by Google Analytics through clicking on the following link. An opt-out-cookie will be installed which will prevent the collection of your data in the future when you visit this website:

deactivate Cookies

You will find further information about this under http://tools.google.com/dlpage/gaoptout?hl=en and also under https://support.google.com/analytics/answer/6004245?hl=en (general information on Google Analytics and data protection).

We draw attention to the fact that on this website Google Analytics has been extended by the code gat._anonymizeIp();«to ensure the anonymised collection of IP addresses (so-called IP Masking).

App analysis with Google Analytics

Both the Bürkert resistApp as well as the Bürkert website employ Google Analytics to analyse your use of the app. You can prevent data processing by Google Analytics in the app by setting a check mark in the field “Deactivate Google Analytics” in the Terms of Use.

Bürkert resistApp

The Bürkert resistApp is installed from the technical providers iTunes or the Google Play Store subject to their respective terms and conditions. If you install the app from iTunes, the provider is Apple Inc., 1 Infinite Loop, Cupertino, California, USA 95014. You will download the app using the Apple ID that you created for yourself. To do this, you must already have agreed to Apple's terms and conditions. You can find detailed information about the Apple privacy policy at https://www.apple.com/legal/privacy/en-ww/. Google Play provides information and its privacy policy at https://www.google.com/policies/privacy/.

Google Ads

This website uses the online advertising program Google Ads, which also includes the conversion tracking function. As part of this function, Google Ads places a cookie on your computer if you access our website from a Google advertisement. These cookies expire after 30 days and are not used for personal identification purposes. If the user visits specific pages of our website before the cookie has expired, we and Google can see that the user clicked on the advertisement and was forwarded to this website. Every Google Ads customer is assigned a different cookie. This means that cookies cannot be traced through the websites of Ads customers.

The information obtained with the help of the conversion cookie is used to compile conversion statistics for Ads customers who have opted to use conversion tracking. The customers can see the total number of users who clicked on their advertisement and were forwarded to a web page containing a conversion tracking tag. However, they do not receive any information that can be used to identify users personally.

If you wish to opt out of the tracking process, you can easily deactivate the Google conversion tracking cookie in the user settings of your Internet browser. You will then not be included in the conversion tracking statistics. You can read more about the Google privacy policy at http://www.google.de/policies/privacy/

Use of Google Maps

This website uses Google Maps, a map service provided by Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA in order to show an interactive map. Through the use of Google Maps, information about your use of this website (including your IP address) may be transmitted to a Google server in the USA and stored there. It is possible that Google will transfer the information gained to third parties where this is prescribed by law or in so far as third parties process this data on behalf of Google. It is only when you yourself actively click on the interactive map that your Internet browser establishes a connection to the Google servers. You can find further information about data processing by Google here: https://www.google.com/policies/privacy/

Our social media presence / processing of data by social networks

We maintain publicly accessible profiles on social media. The individual social networks that we use are listed below. Social networks such as Facebook are generally able to comprehensively analyse your user behaviour if you visit their website or a website with integrated social media content (such as like buttons or advertising banners). Visiting our social media profiles triggers a variety of processes in which data is processed in a manner that is relevant for data protection purposes. Specifically:

If you are logged into a social media account and visit our social media profile, the operator of that social media platform can link your visit to your user account. Your personal data may also be collected under certain circumstances even if you are not logged in and/or have no account with the social media platform in question. Such data is collected for example through cookies that are saved on your end device or through the collection of your IP address. Data collected in this fashion allows the operators of social media portfolio to create user profiles that log your preferences and interests. This allows targeted interest-driven advertising to be presented to you on and outside of the social media platform. If you have an account with that social network, targeted interest-driven advertising may be displayed on all devices where you are or were logged in to that account. Please also note that we are unable to verify all processing performed on social media platforms. Depending on the provider, it is therefore possible that other processing may be performed by the operators of these social media platforms. For more details, please refer to the Terms of Use and Privacy Policy of the social media platform in question.

Lawful basis

Our social media profiles aim to provide information through the internet. This is a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Analysis processes initiated by the social networks may be governed by other lawful bases, disclosure about which falls within the obligations of the social network operators (e.g. consent under Art. 6(1)(a) GDPR).

Data controller and exercise of rights

If you visit one of our social media profiles (e.g. Facebook), we are responsible jointly with the operator of the social media platform for the data processing activities triggered during this visit. You may exercise your rights (information, correction, erasure, restriction of processing, data portability and complaints) either through us or through the operator of the social media platform (e.g. through Facebook). Please note that despite our joint responsibility with the social media platform operators, we are unable to fully influence how data is processed on these social media platforms. Our abilities are dictated largely by the company policies of the provider in question.

Duration of storage

Data that we directly collect through the social media platform will be deleted by our systems once the purpose of their processing no longer applies, if you demand that we erase it or if you revoke consent. Cookies stored on your end device will remain there until you delete them. This does not affect any compelling statutory requirements - in particular retention periods.

We have no influence over how long your data is stored by the operators of social networks for their own purposes. Please contact the operators of the social networks directly for more details on this (e.g. through their Privacy Policy, see below).

Individual social networks

Facebook

We have a Facebook profile. The provider is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. You may adjust your advertising settings yourself in your user account. To do this, click on the following link and log in: https://www.facebook.com/settings?tab=ads. Please refer to Facebook’s Data Policy for more details: https://www.facebook.com/about/privacy/.

YouTube

Our website has videos integrated that are hosted by the provider YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. YouTube uses cookies to collect data and perform statistical analyses. These statistics allow YouTube to analyse how often a video has been viewed, whether the video has been viewed through YouTube and which websites the video has been embedded into. In the interest of your privacy, we only use embedded YouTube videos with a privacy-enhanced mode. This means that YouTube does not store cookies for a user that views a website with an embedded YouTube video, but does not click on the video to play it. If the video is played, YouTube may store cookies on the user’s end device, but no personal information is stored through the playback of the embedded video. For more information about YouTube’s Privacy Policy (Google), please visit https://policies.google.com/privacy?hl=en&gl=de.

LinkedIn

We have a LinkedIn profile. The provider is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. LinkedIn is certified under the EU-US Privacy Shield. LinkedIn uses advertising cookies. If you wish to disable LinkedIn’s advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. Please refer to LinkedIn’s Privacy Policy for details about how they process your personal data: https://www.linkedin.com/legal/privacy-policy

Instagram

Functions of the Instagram services are integrated into our website. These functions are offered by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. Currently, it must be assumed that a direct connection is established with the services of the provider under these circumstances and that at least the IP address and device-related information are collected and used. There is also the possibility that attempts may be made to store cookies on the end device in use. Please refer to the Data Policy of Instagram for more information on this: https://help.instagram.com/519522125107875.

Twitter

We use the short messaging service Twitter. The provider is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. Twitter is certified under the EU-US Privacy Shield. You may adjust your Twitter privacy settings yourself in your user account. To do this, click on the following link and log in: https://twitter.com/personalization For details, please refer to Twitter’s Privacy Policy: https://twitter.com/en/privacy

No onward transmission of your personal data

We do not pass on your personal data to third parties unless you have agreed to the onward transmission of your data or we are entitled or obliged to pass on data by reason of statutory provisions and/or official orders or court rulings. In this connection, information may, in particular, be provided for purposes of criminal investigations, of averting danger or enforcing intellectual property rights.

Although we make every effort to work exclusively with third-party providers that only require the IP address to make content available, we have no control over whether or not the IP address is stored. This process is used for statistical purposes among other things. In cases where we are aware that the IP address is stored, we will draw our users’ attention to this fact.

Data security

All information which you communicate to us is stored on servers within the European Union. However, using technical and organisational measures, we secure our website and other systems against loss, destruction, access, alteration or dissemination of your data by unauthorised persons. In particular your personal data is transmitted at our company in encrypted form. For this purpose we use the coding system TLS 1.2 (Transport Layer Security).

Your rights

You have the right

  • to receive information from us free of charge about the personal data stored by us concerning you (right to information)
  • to demand from us confirmation as to whether we process personal data concerning you (right to confirmation)
  • to demand from us that the personal data concerning you is erased by us without delay where the processing of the same is no longer necessary and the further conditions under the GDPR for erasure are also fulfilled (right to erasure)
  • to demand from us the immediate rectification and augmentation of any incorrect personal data concerning you (right to rectification)
  • to demand from us the restriction of the processing of your personal data (right to restriction of the processing)
  • to receive from us the personal data concerning you in a structured, commonly used and machine-readable format (right to data portability)
  • to object to the processing of your personal data (right to object)

Furthermore, you have the right at any time to revoke your consent to the processing of your personal data with effect for the future.

For further information and in order to assert your rights, please contact our data protection officer.

Erasure and blockage of personal data following fulfilment of the purpose

We process and store personal data only for as long as this is necessary to fulfil the respective purpose, but no longer than up until the expiration of the statutory periods of retention and storage. Upon fulfilment of the respective purpose and expiration of the statutory periods of retention and storage, the personal data will be erased or blocked in accordance with the data protection stipulations.

Right of complaint

The competent lead supervisory authority for data protection pursuant to Art. 56 GDPR in the case of any complaints is the * Landesbeauftragte für den Datenschutz Baden-Württemberg
Königstraße 10a, 70173 Stuttgart
Telefon: +49 7 11/61 55 41 - 0  Telefax: +49 7 11/61 55 41 - 15 poststelle@lfd.bwl.de

Amendments to our privacy policy

To ensure that our privacy policy always complies with statutory requirements, we reserve the right to make amendments at any time. This also applies in cases where new or revised offerings, such as new services, require us to update the privacy policy. The new privacy policy will then apply the next time you visit our website.

Exclusion of liability

Data protection

The content of the Bürkert website has been created with the utmost care. However, we cannot provide any guarantee that the content is correct, complete or current. Under the German Teleservices Act (TMG) § 7 Para.1, as a service provider we are responsible for our own content on these pages in line with general legislation. However, in accordance with the German Teleservices Act (TMG) §§ 8 to 10, as a service provider we have no legal obligation to monitor information provided or saved by third parties, nor to investigate circumstances indicating illegal activity. This does not affect our obligations to remove or block the use of information in line with general legislation. However, this liability can only exist from the time of becoming aware of a specific legal violation. Should we become aware of any such legal violations we will remove the content immediately.

Liability for links

Our website contains links to external third-party websites, over whose content we have no influence. Therefore, we cannot accept any responsibility for this external content. The relevant provider or operator of the sites is responsible for the content of linked sites. The linked sites were checked for possible legal violations at the time of linking. No illegal content was identified at the time of linking. However, continuous monitoring of the content of linked sites is not reasonable unless there is specific evidence of a legal violation. Should we become aware of any legal violations, we will remove the relevant links immediately.

Copyright

The content and works on these pages created by Bürkert is subject to German copyright. Reproduction, editing, distribution and any kind of utilization beyond what is permitted under copyright law requires the written consent of the relevant author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use. Where content on this site has not been created by the operator, the copyright rights of third parties have been respected. In particular, third-party content is identified as such. However, if you should become aware of any copyright violation, please notify us of this. Should we become aware of any legal violations, we will remove the relevant content immediately.

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