Bürkert has boosted service for customers in Scotland with a new Account Manager. Chris Hughes has taken on the role to support distributors, end users and OEMs for liquid and gas measurement and control systems in Scotland. Chris joins Bürkert with experience in practical valve applications from his background as a field service engineer.
Based in East Kilbride, Chris brings to the role more than 20 years’ experience as an electrical service engineer. Chris’ technical knowledge will help provide Bürkert’s customers in Scotland with application support based on his practical experience installing and maintaining electrical valve systems. In Chris’ most recent position, he provided nationwide field support for valve actuation systems, including customer account management.
Chris will provide account management for Burkert’s OEM customers and a key role will be supporting Scotland’s distributors. The remit will also include customer service for end-users. Many industries in Scotland can benefit from Bürkert’s products and expertise, including distilleries and breweries, agriculture and food production, as well as utilities including water treatment. Sectors such as clean energy and data centres also form a growing part of Burkert’s support expertise.
“As Covid restrictions continue to ease, I look forward to meeting Bürkert’s customers throughout Scotland. As well as supporting the company’s customers in markets where Bürkert has traditionally provided strong service, we’re looking to expand the technology into sectors like renewable energy, which continues to grow,” says Chris. “I’m keen to put my practical experience to use to best serve our customers across the country.”
“A primary reason we asked Chris to join us to support our customers in Scotland was on the basis of his technical knowledge. With a great deal of experience as a field service engineer, Chris will quickly understand our customers’ needs to help them improve the performance and efficiency of their fluid and gas applications,” says Neil Saunders, Bürkert General Manager, UK & Ireland.
Previous Account Manager for Scotland, Craig Kerr, now becomes Bürkert’s UK Sales Manager.